Lux 2BR-2BA

Cancellation Policy

Welcome to our world of hospitality! We are delighted to offer two unique properties for short-term rental. This policy outlines the terms and conditions governing the use of our platform for renting these properties. 2. Property Listings: a. Property Owners: The two property owners listed on our platform are responsible for providing accurate and detailed information about their properties, including descriptions, amenities, pricing, and availability. b. Verification: We verify the authenticity of property listings to ensure transparency and reliability for our users. 3. Booking Process: a. Guests must submit booking requests for their desired property and dates through our platform. b. Property owners have 24 hours to review and respond to booking requests. Once accepted, guests are bound by the terms of the booking. 4. Payment and Fees: a. Guests may be charged a booking fee, covering administrative costs associated with processing bookings. b. Property owners may specify security deposits or additional fees for cleaning or damages. 5. Cancellation Policy: a. Property owners determine their cancellation policies, including any penalties or fees for cancellations. b. Guests are entitled to refunds according to the property owner's cancellation policy. 6. Code of Conduct: a. Guests must treat the properties with respect and adhere to any house rules provided by the property owner. b. Property owners must maintain the properties in a safe and habitable condition for guests. 7. Dispute Resolution: a. Guests and property owners are encouraged to communicate directly to resolve disputes or issues. b. Our platform offers mediation assistance if necessary to facilitate a resolution. 8. Compliance with Local Laws: a. Property owners and guests must comply with all local laws and regulations related to short-term rentals in their respective jurisdictions. 9. Modification of Policy: a. We reserve the right to modify this policy as needed, with any changes communicated to users via email or through our platform. 10. Contact Information: If you have any questions or concerns regarding this policy, please contact us at [Your Contact Email]. Thank you for choosing WM 365 LLC! We hope you enjoy your stay

Contact Details

• Winston-Salem, NC, U.S.